Our people make us who we are. 
A team of diverse talents, committed to serve.

Address: 5784 Widewaters Parkway, 1st Floor, Dewitt, NY 13214
Phone: 860.563.1950 | Fax: 888.432.0510 | IAS Fax: 888.431.1126
Office Hours: Monday - Friday, 8:30 am - 5:00 pm

EXECUTIVE

Lisa Lounsbury
CAE, AAI, AISPresident
llounsbury@bigict.org860-563-1950

Ryan St.Windsor
Executive & Office Assistant
rstwindsor@bigict.org
860-563-1950 EXT: 210

MEMBER ENGAGEMENT

Christine Neet, CPIA
AVP of Member Engagementcneet@bigict.org 
860-563-1950 EXT: 231

Cindy ScharfAgency Consultant & Corporate Project Managercscharf@bigict.org 
860-563-1950 EXT: 232

Trisha Groth
Member Services Specialisttgroth@bigict.org 
860-563-1950 EXT: 219

IAS (RETAIL & WHOLESALE INSURANCE PROGRAMS)

Brian Bixby, CIC, AAI, CRM, ACSR
IAS Presidentbbixby@bigict.org
860-563-6510

Brenda Strong, AAI, ACSR
AVP Agency Servicesbstrong@bigict.org
860-563-1950 EXT: 247

Terri Yates, AAI, ACSR, AINS
Account Executivetyates@bigict.org
860-563-1950 EXT: 245

Ashley SmithAccount Executiveasmith@bigict.org
860-563-1950 EXT: 235

Denise Brown-Carter
Sr. Personal Lines Underwriter

dcarter@bigict.org
860-563-1950 EXT: 246

Murphy Riedl
Personal Lines Underwritermriedl@bigict.org
860-563-1950 EXT: 221

Rose Mullaly

Underwriter

rmullaly@bigict.org

860-563-1950 EXT: 243

INDUSTRY & GOVERNMENT RELATIONS

Travis Wattie
AVP of Government Relationstswattie@bigict.org
860-563-1950 EXT: 212

Kathleen Lawler, AAI, CIC
AVP Industry & Community Partnershipsklawler@bigict.org 
860-563-1950 EXT: 218

EDUCATION & INFORMATION

Susan Keegan, AIC, MBA

Director of Educationskeegan@bigict.org
860-563-1950 EXT: 215

Jim Lombardo, CPCU, AAI, AIM, MBAAVP of Learning & Developmentjlombardo@bigict.org
860-563-1950 EXT: 226

Timothy Dodge, AU, ARM, CPCUAVP of Research & Informationtdodge@bigict.org
860-563-1950 EXT: 22

Lisa Britton, ACSR
Education Administrator lbritton@bigict.org
860-563-1950 EXT: 228

MARKETING, COMMUNICATIONS, & EVENTS

Julie Furst
VP of Marketing,Communications & Events

jfurst@bigict.org
860-563-1950 EXT: 224

Kim Keville
Digital Marketing & Project Specialist
kkeville@bigict.org
860-563-1950 EXT: 214

Allison Just

Meeting & Event Manager
ajust@bigict.org 
860-563-1950 EXT: 249

Maddy Tomkos

Graphic Design & Marketing Specialist
mtomkos@bigict.org
860-563-1950 EXT: 216

FINANCE

Lisa Nurnberger
Director of Financelnurnberger@bigict.org
860-563-1950 EXT: 236

Deb PerryAccounting Manager

dperry@bigict.org
860-563-1950 EXT: 217

Maninder Bhullar
Accounting Specialist mbhullar@bigict.org
860-563-1950 EXT: 238

OPERATIONS & TECHNOLOGY

Kathleen Glahn, AAM
SVP of Operations & Information Systemskglahn@bigict.org
860-563-1950 EXT: 253

Eric Miller
Systems Administratoremiller@bigict.org
860-563-1950 EXT: 250